The Services Australia (Agency) at CCH can assist with the following:

  • use of internet enabled computers & printers
  • access free Wi-Fi without a password
  • get brochures and fact sheets
  • get reply paid Medicare envelopes
  • scan, copy, print & upload documents
  • verify identity documents.

Our friendly Agents can also help with general questions about our payments and services.

When: Monday to Friday (closed public holidays)
Time: 9.00am – 3.30pm (last client of day accepted at 3.00pm) Closed for Lunch: 12.30pm – 1.00pm
Where: Castlemaine Community House, 30 Templeton Street.

Please Note: Agents cannot make any payments or decisions about payments, review, assess or vary payments or issue Electronic Benefit Transfer and other cards.